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Shipping
Posting
1. Items will be posting out after receiving full payment from the buyer and within 3working days upon confirmation of order.
2. Postage fees will be borned by the buyer.
3. Registered mail is recommended as we will NOT be responsible for any lost / damaged items on the way of delivery.
4. Buyer will be informed via email after items has been sent.
Self-Collection
1. Circuit Road (Macpherson area, East)
Payment
Funds Transfer / Internet Transfer
1. Details will be given in the invoice via email for choosing this Funds Transfer / Internet Transfer option. (POSB Savings account)
2. Please note that the currency must be in SGD.
3. Items will shipped out ONLY after we have received full payment from the buyer.
Cash
1. Cash can be made if choosing self-collection.
Ps: Kindly inform us via email at mumsbb@hotmail.com after payment has been sent to us. Thank you.
Return & Exchange
1. Returns/Exchange of item must be made within 7days from the date of the receipt.
2. Return/Exchange ONLY when wrong items has been sent to you as we will check the quality of the items again before sending out. Thus, we will not send any items which is faulty to our customers.
3. Please include the original receipt along with the returned items.
4. Items must be unused, unwashed and in their original condition with their tags on if any.
5. Registered mail is recommended as we will not responsible for any lost of return/exchanged items on the way delivered back to us.
6. Postage fees will be waived for sending wrong items to buyers.
7. Exchange items are subject to availability.
Cancellation
Mums BaoBei has the right to cancel the orders when:
1. the payment is not received within 3 days upon confirmation of orders.
2. the items buyer ordered is out of stock.
3. the buyer does not turn up for collection, unless we have been informed 1day in advanced.
Buyers has the rights for cancellation when:
1. The items has NOT been shipped out after 3 working days upon confirmation of order and when payment is made. We will refund the full payment amount which buyer has been made to us.